Customer Service Questionnaire

2. Please take a moment to tell us about the service you received and what we can do to make your next visit a more positive experience.
4. What was the purpose of your visit?

   1. Building Permit

   1. Land Development

   1. Zoning
6. Rate your overall service/efficiency expectation.

   1. Far exceeded expectation

   1. Exceeded expectation

   1. Met expectation

   1. Did not meet expectation
8. Rate your employee service/efficiency expectation.

   1. Far exceeded expectation

   1. Exceeded expectation

   1. Met expectation

   1. Did not meet expectation
10. Did you accomplish the purpose of your visit?

    1. Yes

    1. No
12. Please comment on what we did great and/or give us one idea that would improve our service.
14. First Name*
15. Last Name*
17. Address*
19. Phone
20. Email
22. Thank you for taking the time to complete this evaluation. I am personally committed to improving service. If requested below, I will contact you on specific concerns. If you prefer to contact me directly, you can by phone at 386-676-3341, or by email at Steven.Spraker@ormondbeach.org.
    
    Steven Spraker, Planning Director
24. Request contact?

    1. I wish to be contacted.

    1. I wish to be contacted by the Planning Director.

    1. I do not wish to be contacted.
Leave This Blank:


26. 1. Receive an email copy of this form.
27. Email address

    This field is not part of the form submission.

28. Submit

* indicates a required field