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1. How do I report a water leak or sewer backup?

To report a water leak or sewer backup, 24 hours a day / 7 days a week, please call 386-676-3220 or 386-676-3230. Both numbers are available during working hours and after hours.

2. How do I obtain a recycle bin?

Please call the City's Environmental Systems Division at 386-676-3220 and we will be happy to have one delivered to your home.

3. When is yard waste picked up?

Yard waste pick-up for the entire City is on Wednesdays. Please keep in mind that any yard debris generated by a yardman, landscaper, etc. must not be placed out for pick-up. The yardman or landscaper is required to dispose of their own debris.

4. Why wasn't the yard debris that my yardman placed out front picked up this week?

Yardmen, as well as landscape contractors, lawn maintenance workers, tree surgeons, etc., are required per City Ordinance, Section 10-65 to remove any debris they generate. The City's hauler is not required to remove contractor debris. In the event that our hauler does remove the debris at the customer's request, the customer will be charged on his/her utility bill for the removal of the debris.

5. How do I dispose of unwanted medication, oil, grease, etc.?

Your plumbing and sewer systems are sensitive to receiving items intended to be disposed of in your household trash. Additionally, unwanted medications are not processed by the Wastewater Treatment Plant, therefore are passed through to the effluent water. Learn the proper ways to dispose of unwanted medications, cooking oil, grease and other household goods by viewing the Sewer Facts brochure

6. The streetlight on my street is flickering or burnt out. How do I report it?

Florida Power & Light maintains most of the streetlights in the City of Ormond Beach. Maintenance concerns for streetlights can be reported directly through FPL's "Power-Related Concerns" site. If you happen to have the 11-13 digit pole number (usually eye-level on the pole), that will assist FPL in locating the correct pole. Please see FPL for more information.

7. What are the current watering restrictions?

For current watering restrictions, please click here: Watering Restrictions