News Flash

News and Announcements

Posted on: March 18, 2020

Walk-In Service Restricted at City Hall

At this time, all Ormond Beach city departments are fully staffed and the city is operating under its normal business hours. Our primary focus is to maintain a safe workplace and encourage and adopt practices to protect the health of all employees, customers, visitors, and others. We want to ensure the continuity of business operations while minimizing the threat of CODVID-19 spreading in our community. The City of Ormond Beach has City Hall open and operating but we are currently restricting walk-in service. Please call 386-677-0311 to contact a specific department.

The majority of the walk-in service is customers wanting to pay their utility bill. There are many ways to pay a utility bill without visiting City Hall including paying by phone at 386-676-3209, dropping off a payment in the depository in the City Hall parking lot, and online at:

The Building Department can be contacted by phone at (386) 676-3233 or by email at The Planning Department can be contacted by phone at (386) 676-3238 or by email at Any items that physically need to be left for Building or Planning staff can be dropped in the utility drop box located in the City Hall parking lot. Building inspections shall continue and can be scheduled on the city’s website.

We are encouraging customers to take advantage of our online services, email, & phone resources. Visit for more info.

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