Support Services


The Ormond Beach Police Department contracts with the Volusia County Sheriffs Office for dispatch and communications. The number for non-emergency dispatch is 386-248-1777. 

Support Services Captain

Captain Lisa Rosenthal is currently assigned to the Support Services Division. Captain Rosenthal has served the citizens of Ormond Beach since 1998. She has risen through the ranks as a Patrol Officer, K-9 Handler, Patrol Corporal, Criminal Investigations Unit Corporal and Patrol Sergeant. Captain Rosenthal is pursuing her degree in criminal justice and also serves as the Department's D.U.I Instructor. Captain Rosenthal is also a veteran of the United States Air Force. 

Training Unit 

The OBPD Training Unit provides in-house training for officers in many areas. The Police Department has its own FDLE-certified firearms instructors, defensive tactics instructors and instructors in other areas such as Physical Fitness, Taser, OC Spray and expandable baton, among others. The OBPD is one of only a few departments around that has an indoor pistol range. The OBPD is approved by the "Veteran's Administration" as a training site where military veterans who become police officers can use their benefits while in training here. 

Records Unit

The Records Unit includes three staff members who serve as the first point-of-contact for citizens who visit Police Headquarters.

Staff members enter about 65,000 reports, citations, and investigations into the police department's RMS (Records Management System) computer system for records retrieval and statistical analysis. To contact someone in our Records Unit regarding a police report, traffic accident report, citation or parking ticket, please call 386-677-0731. To call for non emergency police assistance, the non-emergency number is 386-248-1777. If it is an emergency, call 911.