Support Services

Communications

 
The Ormond Beach Police Department contracts with the Volusia County Sheriffs Office for dispatch and communications. The number for non-emergency dispatch is 386-248-1777. 

Support Services Captain

Captain Christopher Roos is the Support Services Captain and is responsible for the majority of department resources.  Captain Roos served at the New Smyrna Beach Police Department for over twenty years before joining the ranks for the benefit of our community.  He began his employment as a Communications Officer, rising through the ranks culminating at the rank of Lieutenant prior to his retirement.  For the majority of his career, Captain Roos served as a member of the SWAT Team, holding every position including Operator, Team Leader and Team Commander.
Captain Roos is United States Navy Veteran and is a member of the FBI National Academy Class #234, graduating in 2008.  He has since earned an Associate of Science degree in Criminal Justice in 2015 and is now pursuing the Bachelor of Applied Science for Supervision and Management Program at Daytona State College.  

 

Training Unit 

The OBPD Training Unit provides in-house training for officers in many areas. The Police Department has its own FDLE-certified firearms instructors, defensive tactics instructors and instructors in other areas such as Physical Fitness, Taser, OC Spray and expandable baton, among others. The OBPD is one of only a few departments around that has an indoor pistol range. The OBPD is approved by the "Veteran's Administration" as a training site where military veterans who become police officers can use their benefits while in training here. 

Records Unit

The Records Unit includes three staff members who serve as the first point-of-contact for citizens who visit Police Headquarters.

Staff members enter about 65,000 reports, citations, and investigations into the police department's RMS (Records Management System) computer system for records retrieval and statistical analysis. To contact someone in our Records Unit regarding a police report, traffic accident report, citation or parking ticket, please call 386-677-0731. To call for non emergency police assistance, the non-emergency number is 386-248-1777. If it is an emergency, call 911.