Hurricane Information and Updates

Stay Informed

Please view the City's Hurricane Information and Updates News Stream for City news releases and updates related to the recovery effort post-Hurricane Irma.

PLEASE NOTE: THE CITY OF ORMOND BEACH IS NOT UNDER A BOIL WATER ALERT.

You can bookmark that page at www.ormondbeach.org/hurricanenews for easy access; and can also subscribe to receive those notifications on the Notify Me page of the city's website. You can also follow the City of Ormond Beach's Facebook page and Twitter (@ormondbeach) feed, where those updates will also be posted. 

Below you will find information regarding who to contact for outages, information about the City of Ormond Beach and Volusia County operations after the storm, and FEMA assistance information (at the bottow of the page). 

Outage Information

Electric service is provided through Florida Power and Light. Please use FPL's "Storm Center – Hurricane Irma" website where you can report an outage, check the status of an outage, download their new mobile app, and stay connected with the latest information. Outages can also be reported by calling 1-800-4OUTAGE (1-800-468-8243). View outage maps.

To report water service issues, contact the City of Ormond Beach Public Works department at 386-676-3220. 

City of Ormond Beach

City facilities and operations have resumed normal business hours. The permit counter has resumed normal operations. Ormond Beach Municipal Airport is fully operational. 

City parks and facilities
Click here to view a list of the operational status of City parks and recreation facilities. 

Damage Repairs
For emergency repairs related to Hurricane Irma, contractors and businesses must appear at the City's Planning/Building permit counter, located at 22 S. Beach Street, to provide their license to prove they are eligible to do the work intended, as well as to receive a "no fee" permit. 

Permit fees will be waived for hurricane damage repairs only; however, the contractor and businesses must have their license and the "no fee permit" to do the work. "No fee permits" for hurricane damage related work will be waived for 60 days from Friday, September 8, 2017, through Tuesday, November 7, 2017 (per City Ordinance No. 2017-26). 

The public is cautioned to hire Florida licensed contractors only and to be wary of door-to-door solicitors asking for large deposits, or who promise to speedy up the permit process. 

The Neighborhood Improvement Division (NID) will expedite tree permits and waive any permit fees for the removal of trees threatening the life, safety, or welfare of City residents and businesses. The removal of trees must be related to damages resulting from Hurricane Irma.

For FEMA assistance information, please scroll to the bottom of this page.
For information on U.S. Small Business Administration disaster assistance for businesses and residents please click here

Impact to roads
Motorists should treat intersections without operational traffic signals as four-way stops. Beach Street in Ormond Beach near Tomoka State Park, John Anderson Drive in Ormond Beach, and Walter Boardman Lane in Ormond Beach are closed due to flooding. Motorists should detour around these areas. 

Ormond Beach Utility Customers
Following Hurricane Irma's impact to our community, the City of Ormond Beach will not be assessing late fees for customers due between September 7 and September 15, provided that they have paid by Monday, September 18. The City has also suspended shutting off water service to any of its customers. Normal water utility business will resume on Monday, September 18. Residents have questions or concerns specific to their utility account should contact the Finance Department at 386-676-3209.

Yard debris
Yard debris should be placed curbside for pickup, but not in the roadways, not covering stormwater drains, and not near fire hydrants. Yard debris should not be in bags and should be separated from all other trash and construction materials. All construction debris must be kept separate from yard debris. Placing debris in the roadways will impact the storm cleanup as well as hinder emergency vehicle response. Please refrain from removing fallen trees or limbs from roadways.  If you find a tree or limb that needs removal, please contact Central Dispatch at 386-248-1777.

The City's debris removal contractor, Crowder Gulf, will begin storm debris removal on Saturday, September 16. Yard debris should not be in bags, and should be separated from other trash. Crowder Gulf will not pick up bagged debris. All construction debris must be kept separate from yard debris and will be collected by Waste Pro. It is estimated that it will take the debris removal contractors 20 days to complete their first pass. 

Check the hurricane information news stream for updates on the debris removal process.

Tree Removal Contractors
If you hire a contractor for tree removal services, they are required to remove the debris from your property and properly dispose of it pursuant to City of Ormond Beach Code of Ordinances, Section 10-65, Contractor Debris. 

Trash Collection
The regular collection schedule has resumed. 

No Open Burning in the City of Ormond Beach
Open burning of commercial waste, residential trash, garbage, lawn debris, clippings, trees or other debris on residential, commercial or industrial property is prohibited within the City. (City of Ormond Beach Code of Ordinances Section 9.2)

Volusia County

Volusia County government offices reopened on Wednesday, September 13, with the exception of the the county building at 250 N. Beach Street, Daytona Beach, which will be closed until further notice. This building houses offices for veterans services, revenue, property appraiser, community assistance, guardian at litem, VCSO, and the State Attorney's Office. 

Veteran's services will be available beginning Wednesday, September 13, at these offices:
- 123 W. Indiana Avenue, Deland
- 107 E. Canal Street, New Smyrna Beach
- 775 Harley Strickland Boulevard, Orange City

Citizen Information Center 
Volusia County's Citizen Information Center (CIC) is available for persons who may need assistance or have been impacted by Hurricane Irma. Call 866-345-0345. The CIC will operate from 8:00 a.m. to 5:00 p.m., Monday through Friday, until further notice. 

County parks and facilities 
Please visit this link to view information about the operational status of county parks, docks, trails, boat ramps, libraries, courts, and landfills. 

The following county parks (near Ormond Beach) are closed until further notice:
- Highbridge Park, Seabridge Riverfront Park

Curfew
The countywide curfew has been lifted as of September 13.

Impact to roads
There are about 100 intersections without traffic signals in the county. Motorists should treat intersections without working traffic signals as four-way stops.  View Volusia County road closure information and map.

Damage assessment
The Volusia County Property Appraiser's Office has teams doing damage assessment. Preliminary damage indicates there is less wind damage to homes than what was experienced with Hurricane Matthew, but more homes have been damaged by flooding. 

Residents with damage to their home should file a claim with their insurance company. If you received significant damage from Hurricane Irma and are unable to stay in your home, call Volusia County's Citizens Information Center at 866-345-0345 for shelter information. To report damage to your home, you can use the Volusia County Emergency Management app to submit information. 

Federal Emergency Management Agency (FEMA) individual assistance information is available at the bottom of this page. 

Shelters
There is a temporary shelter at the Ocean Center for persons with special needs or who are unable to stay in their homes due to damage or flooding from Hurricane Irma. The shelter can accommodate those with special needs who need electricity for oxygen or medical equipment, such as apnea monitors and feeding tubes. Those with medications that require refrigeration are also accepted; they should bring a small cooler to hold their medication separately in the refrigerator. Those requiring assistance from a caregiver or who require monitoring will also be sheltered. Persons seeking shelter at the Ocean Center with a pet, must bring a crate and per supplies (food, water, leash, shot records). Please call Volusia County CIC at 866-345-0345 for more information.

Volusia County Schools
All Volusia County district public schools are closed through Friday, September 15, and will reopen Monday, September 18. All extra-curricular activities, and athletic practices and competitions are cancelled until Monday as well.  

Daytona Beach International Airport
The airport reopened at 4:00 a.m. on Wednesday, September 13. Travelers should check with the airlines regarding their flight schedules. Rental car companies at the airport reopened at 8:00 a.m. on Wednesday, September 13. Cars parked at the airport can be picked up. 

Beaches
Beach officials will continue to fly the double-red flag for the foreseeable future. Lifeguard towers will be out and staffed. Swim in front of a lifeguard and stay in waist deep water at all times. Please be cautious of rip currents. Some areas of the beach will reopen to driving beginning on Thursday, September 14. Click here for more information regarding the beaches and coastal parks after Hurricane Irma.

FEMA Individual Assistance Approved for Volusia County

Volusia County residents whose primary residence sustained damage from Hurricane Irma, who are not covered by insurance or who are underinsured, are now eligible to register/apply for individual assistance from the Federal Emergency Management Agency (FEMA). 

If your primary residence was damaged and you have insurance, call your insurance company to file an insurance claim as FEMA will not duplicate assistance for losses covered by insurance. You may still be eligible for assistance from FEMA for damages not covered by your insurance. Registering/applying is your first step in getting disaster assistance. If eligible, disaster assistance can pay for uninsured or underinsured home repairs, temporary housing, personal property, and other needs through its programs. 

You can register/apply online at www.disasterassistance.gov, or by calling FEMA toll free at 800-621-FEMA (3362). Applicants using 711 or Video Relay Service may also call 800-621-3362. Applicants who are deaf, hard or hearing, or have a speech disability and a TTY, please call 800-462-7585. Multilingual operators are available.

The registration/application process takes approximately 15 to 20 minutes. Before calling or going online to register/apply, have the information below ready to help speed up the process:
- Social Security number
- Telephone number where impacted persons can be reached
- Address of the damaged property
- Current mailing address
- Brief description of disaster-related damages and losses
- Insurance information
- Bank account address and information

Residents with damages are encouraged to register/apply as soon as possible. 

For information on U.S. Small Business Administration disaster assistance for businesses and residents please click here